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FAQ’s2021-06-21T14:14:32+00:00

Frequently Asked Questions

Can my order be delivered to alternative address?2021-06-21T13:25:30+00:00

All orders placed over the phone or on site can be delivered to an alternative address. Contact us for an exact quote on delivery charges to your preferred destination.

Where do you get your timber from?2021-06-21T13:27:48+00:00

At James Chambers, we source our own timber, machine it ourselves and sell direct to you. By doing this, we control the quality and continuity of supply and offer the best quality at competitive prices. Other timber products we carry vast stocks of and a comprehensive range of are, timber decking, fencing, sheet materials, insulation, flooring, doors and timber buildings.

What is Softwood?2021-06-21T13:28:38+00:00

Softwood is produced from coniferous trees and is commonly referred to within the UK market as either redwood or whitewood.  Redwood softwood is derived from pine trees, whilst whitewood softwood is from spruce trees.  Both types are widely used within the UK market for:

  • Constructional purposes
  • Planed timbers, skirting and architraves
  • Joinery applications
  • Cladding
  • Flooring
  • Decking

Generally speaking, the logs for both species are sawn and sorted into different grades according to knot content.

What is Hardwood?2021-06-21T13:29:00+00:00

Hardwood is produced from both evergreen and deciduous trees.  Common examples are Oak, Maple, Iroko, Teak, Mahogany, Ash, Birch, Walnut, Elm and Sycamore. Hardwoods are sawn and sorted into different grades, the higher quality material being sought after by the furniture and joinery industry.  Common uses of hardwoods in the UK market are:

  • Constructional purposes, especially Oak
  • Flooring
  • Decking
  • Cladding
  • Joinery applications
  • Furniture manufacturing
I can’t find the product i need on your website. Does that mean you don’t stock it?2021-06-21T13:29:50+00:00

No; the products on our website are just a selection of the full range of items we stock. Contact us to ask if we stock an item you are looking for, or use the contact form on the website to enquire.

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